STYLIST HUNTER TERMS & CONDITIONS
Welcome to Stylist Hunter (SH), owned and run by Jacqueline Parker, ABN 54 167 116 373.
Important Disclaimer: By using our online platform (www.stylisthunter.com.au) to book hair and/or makeup services, and ticking the acceptance box on our booking form, you indicate that you have read, understood, and agreed to both SH’s Terms and Conditions and your selected hair and makeup artist’s (stylist’s) Terms and Conditions (below). Please read all T&Cs carefully before making a booking.
1. GENERAL
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Stylist Hunter (SH) operates as an online platform that facilitates introductions between a client (you) and individual trading hair and makeup artists (stylists), who each run their own independent businesses under an Australian Business Number (ABN). SH’s role is to pass on booking requests from clients to the stylists, recommend stylists who have been vetted for quality and professionalism, and provide quotes from those stylists’ businesses to clients. This is a FREE service to the client.
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SH does not manage stylists’ calendars or handle bookings on their behalf. Once a client secures a booking, it is the client’s responsibility to liaise directly with the stylist to reconfirm all details prior to the appointment.
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SH’s role is limited to facilitating connections and recommendations only, and SH is not responsible or liable for the work performed by the stylists. Clients acknowledge that SH’s service is entirely separate from the services rendered by the stylist, and SH makes no warranties or guarantees regarding the quality, suitability, or outcome of the stylist’s services.
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The stylist’s full name and ABN are available in the stylist’s T&Cs, listed below.
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By booking through the SH platform, clients acknowledge that the contractual relationship exists solely between the client and the stylist, and any disputes or claims arising from the services provided are to be resolved directly with the stylist.
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Please note that by making your booking we have assumed implied consent to add you to our mailing list. Please email us at admin@stylisthunter.com.au if you wish to be removed, or use the unsubscribe button in any emails sent.
2. PAYMENTS & CHARGES
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An initial deposit is required at the time of booking and will be processed/collected through the SH website on behalf of the stylist. The deposit is non-refundable, unless the stylist is unable to accept your booking. Please refer to our refund policy HERE.
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SH does not process or handle any payments beyond the initial deposit. Any secondary deposit or the remaining balance is payable directly to the stylist as per their own individual terms and conditions (refer to their T&Cs below or any specific communication with the stylist post-booking).
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Completion of the online booking form constitutes a contract of service between the client and the stylist.
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Unpaid invoices that are overdue may be forwarded to a debt collection agency for recovery, including any associated costs.
3. SAFETY & INDEMNITY
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The use of makeup, hair, and beauty products may result in allergic reactions, adverse health reactions, or injury. Clients agree to engage stylists at their own risk and acknowledge that SH and its affiliates are not liable for any injury, harm, or adverse outcomes arising from services provided by stylists or their Directors, Instructors, Subcontractors, Employees, Assistants or Agents.
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Clients are responsible for ensuring that the premises provided for services are safe, hazard-free, and suitable for the stylist’s needs.
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Clients agree to indemnify Jacqueline Parker/Stylist Hunter and any stylist recommended by SH against all claims and all costs, liability and expenses incurred by SH, arising wholly or in part from the use of the venue, the client's breach of these Terms and Conditions, or any act or omission by the client, their visitors, employees, agents and contractors (including a negligent act or omission) in respect of:
a) Loss or damage to property; and
b) Illness, injury or death of any person.
4. RECOMMENDATIONS & ENDORSEMENTS
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SH may provide recommendations or endorsements for certain stylists listed on our platform, based on previous experiences or a comprehensive vetting process. These recommendations reflect SH’s subjective opinion and personal experience but do not constitute a warranty or guarantee of the stylist’s performance, suitability, or outcomes of the services provided.
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SH’s vetting process ensures that stylists meet our standards of quality and professionalism; however, clients acknowledge that SH does not guarantee the performance or results of the services rendered.
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SH shall not be held liable for any discrepancies between recommendations and actual service outcomes.
5. LIMITATION OF LIABILITY
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To the fullest extent permitted by law, Jacqueline Parker/Stylist Hunter, including its Directors, Employees, Instructors, Subcontractors, and Agents, are absolved from any liability arising from damage, loss, injury, illness, death, loss to property, damage to property, or claims of any kind resulting from the use of the services facilitated through the SH platform.
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By engaging a stylist through the SH platform, clients acknowledge and agree that Jacqueline Parker/Stylist Hunter is not liable for the actions, omissions, or services of the individual stylists or their Directors, Instructors, Subcontractors, Employees, Assistants or Agents.
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SH is not responsible for any loss or damage arising from cancellations, delays, or alterations to services provided by stylists or their Directors, Instructors, Subcontractors, Employees, Assistants or Agents.
6. LIMITATION OF LIABILITY FOR PLATFORM USE
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SH is not liable for any loss or damage resulting from technical issues, website errors, or interruptions in service on the SH platform.
7. CANCELLATION & RESCHEDULING
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Cancellation and rescheduling policies vary by stylist. Clients are responsible for reviewing and complying with the stylist’s specific terms related to cancellations and refunds.
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SH is not responsible for any cancellation fees or disputes between the client and the stylist
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SH is not responsible for any issues arising from changes to bookings, including but not limited to cancellations, rescheduling, or discrepancies in pricing or availability.
8. AMENDMENTS
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SH reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website and will take effect immediately upon posting.
JIGISHA PATEL TERMS OF SERVICE
ABN 56 626 487 182
• There is an initial deposit which will be collected by Stylist Hunter upon booking. A further non-refundable deposit of $50 is required per person. Should there be a person who wishes to cancel in the group that has already paid the deposit, please note that this will not be counted at the final balance.
• The final balance owing should be paid a day prior to your appointment.
• Travel fees vary based on location. Please ask for a quote.
• Parking in the CBD, Fremantle or valet is to be organised by the client or an additional fee on the day will apply.
• Any service bookings that requires the artist to start before 6am will be subjected to a fee of $40 per hour prior.
• Bookings are made for the duration outlined specified. Please ensure that all are present and on time, upon Jigisha’s arrival. Should you require for Jigisha to stay longer due to delays, please note this is subject to availability and could incur a penalty fee. (Please be assured that I will allocate enough time to accomodate everyone).
TRIALS:
Trials are generally up to 1 hour in duration per service (hair or makeup) and include ONE look. Minor adjustments are included eg. trying a different lip colour, darkening of eyeshadow/blush, pinning some hair up or making basic alterations to the hair etc. If a complete restyle is required where we have to start ‘from scratch’, a new appointment must be booked and will be charged for in full as a separate trial.
LATENESS:
Please be available on time for your appointment. Clients who arrive late to their booking or are not ready to begin when we arrive run the risk of their job not being able to be carried out, in part or in full. This will be up to our discretion and will depend on how late the client is, and what bookings and commitments we have following the booking. Payment in full will still be required for the session, and any monies that have already been paid will be forfeited by the client.
COVID-19 UPDATE
THE NEW NORMAL (Applicable to all appointments)
• I understand your concerns and value all my clients. Therefore, I have made it easier and more flexible for you.
• Should you need to postpone and rebook my services to another date due to COVID, please know that all deposits are transferable to another date. If by any chance, Jigisha is unavailable for the new date you have requested, a credit note that is valid for one year will be sent to you to use for another occasion.
• Anyone coming in from interstate and overseas must be aware of the 14-day quarantine period.
• All clients contact information will be given to COVID19 Hotline, if there is a risk confirmed (for tracing purposes only).
• All deposits are non-refundable but only transferable to another date.
• Should there be any changes to location, please ask for a new travel fee quote.
• Jigisha reserves the right to cancel any service which has been agreed to with a client based on any one of following criteria;
- The client has tested positive for COVID-19.
- The client is exhibiting symptoms consistent with COVID-19 (fever, coughing, sore throat, fatigue, shortness of breath).
• For any cancellations resulting from the above criteria, allows the client the right to reschedule their booking to a date and time where the impact of COVID-19 to health, safety and well being is negligible.
• The booking deposit as above mentioned is transferable and valid for 1 year for one date change; before the amount is forfeited and a new deposit amount is payable.
• If Jigisha at any time poses a risk to the health, safety and wellbeing of a client due to factors associated with COVID-19 and as such is unable to perform the service that had been agreed to with the client, she will endeavour to:
- Provide a replacement stylist to complete the service.
- Reschedule the booking to a date and time where the impact of COVID-19 to health, safety and wellbeing is negligible, suitable to both the service provider and client.
- Use the cost of their booking to pay a replacement artist.
• For any agreed services between Jigisha and the client that are unable to be performed due to external factors caused by the COVID-19 outbreak (enforced quarantine measures, restricted movements, State lockdowns), the client has the right to:
- Re-schedule their booking to a date and time where the impact of COVID-19 to health, safety and wellbeing is negligible.
- Use the cost of their booking as credit valid for one year from date originally booked.
• If you have chosen to cancel your booking and have paid a deposit/booking fee this amount is non-refundable but can remain as a credit towards a future appointment.
• If your wedding date is postponed, Jigisha will hold your non-refundable Booking Fee/Deposit and transfer it to your new date. If your new date is unavailable, you will not be refunded your Booking Fee/Deposit but will remain as credit for future bookings - valid only up to one year.
• It would be much appreciated if anyone showing cold and flu symptoms or have been to any of the most recent exposure sites to call and reschedule.
• Upon booking Jigisha Patel, you agree to provide your proof of vaccination certificate.
DEPOSIT DETAILS:
Bank Transfer
Beauty by Jigs
BSB - 062 692
Account – 4132 3443
Reference: (Booking Date & Last Name)
Example: 070721Patel (Day/Month/Year/Last Name)
MODE OF PAYMENT:
Cash / Bank Transfer / Pay ID
PLEASE NOTE: ANY INFORMATION THAT HAS BEEN SHARED WITH ME WILL NOT BE SHARED OR SUPPLIED TO OTHER PARTIES